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Ascender celebrates three international awards with National Australia Bank, the Department of Defence and Lendlease - Ascender HCM
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Ascender celebrates three international awards with National Australia Bank, the Department of Defence and Lendlease

National Australia Bank’s compliance-based training framework, Department of Defence’s blended learning initiative, and Lendlease’s Global Minimum Requirements Framework eLearning recognised at international LearnX Impact Awards

5 June, 2017:Ascender and its partners, National Australia Bank Limited (NAB), The Department of Defence, and Lendlease have been recognised for excellence within the learning industry, taking out one Platinum and two Gold LearnX Impact Awards.

The LearnX Impact Awards recognise best practices and business achievements in talent development. Ascender and National Australia Bank (NAB) received a Platinum Award for Best Compliance Program for the Risk Awareness 2017 suite of eLearning modules. The program educates employees on laws, regulations and company policies that guide their day-to-day responsibilities.

In a bid to refresh the delivery of its training, NAB partnered with Ascender to deliver a more efficient and effective learning experience to enhance employee engagement. It also sought an eLearning solution that would help keep its 34,000 staff up to date on the latest legislation, meet a range of internal requirements, like regular testing, and ensure the organisation’s compliance with more than 4,500 Australian and overseas regulatory obligations.

Margaret Sashidharan, Curriculum Manager of Culture and Capability, NAB, said: “The way people consume information is changing, as is the way we learn. At NAB, all employees are required to complete a mandatory compliance eLearn assessment called Risk Awareness, annually. Our goal in 2017 has been to produce a clean, fresh and efficient program, addressing the importance of taking the right risks with the right control for the right return. It’s about understanding the rules of the game and understanding what we can do to create better outcomes for our customers and deliver on our regulatory requirements”.

“Together with Ascender, we incorporated content relevant to our current work environment and reduced the course from two parts to one. We also introduced Recognition of Prior Learning (RPL) as the foundation of our mandatory risk compliance training programs. We now test existing knowledge via a pre-assessment tool and only incorrect responses require content review, which has greatly reduced employee workload in this area. Ascender understood the brief, designed and delivered an engaging platform for NAB - the results are phenomenal. The approach will dramatically reduce time off task whilst ensuring staff maintain competence across area of risk compliance”.

Fiona Ward, Head of Learning, Ascender, said: “Our long term partnership with NAB provided the opportunity to challenge the current approach and technology. NAB and Ascender worked closely to design a sustainable learning approach, which can be used as the foundation for other areas of learning across the business. The Platinum LearnX Impact Award highlights the hard work of both teams to make this project a success.”

Ascender and The Department of Defence also won a Gold Award for Best Learning Model (Blended) for the overhaul of training on Sentinel – an incident management system used to log, track and manage health and safety events.

The Department of Defence was looking to move away from a “one size fits all” approach to its business-critical applications to improve accuracy and compliance. As such, it partnered with Ascender to support 130,000 users in increasing the utilisation and understanding of Sentinel. The solution included an online core learning solution supported by role-based training and support.

Ascender were also awarded a Gold Award for Best eLearning Development Company for its work with Lendlease to redesign the online training for the Global Minimum Requirements Framework. The program is being rolled out to the entire global workforce of Lendlease and aims to achieve superior risk management capability and, most importantly, the associated safety outcomes.

The LearnX Impact awards will be presented at the LearnX Summit, which will be held in Sydney on 6th September 2017. For more information, visit the website.

About LearnX: The LearnX Foundation is an independent non-profit event management and design agency that operates to amplify the impact of talent development and supporting technologies, through its live summits and international awards programs. With a decade of experience in summit and awards management, LearnX is now a catalyst for many important works across various industries. It serves as a strategic platform for enterprises and their talent to learn, share, network and celebrate their best works.

About Ascender:Founded in 2003, Ascender offers advanced Payroll, HR and Learning solutions to their enterprise clients. Year on year, the Learning section of the business has won several awards, creating a high profile and loyal customer community. Headquartered in Australia, Ascender Learning have over 50 highly trained employees providing services throughout the Asia-Pacific region.

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LEWIS Communications
Laura Sanford
E: laura.sanford@teamlewis.com
T: +61 2 8599 1000