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Secure Parking

Case Studies Payroll

Secure Parking puts payroll and workforce in the safe hands of an integrated system solution

Secure Parking

Owned by PARK24, one of the largest parking operators in the world, Secure Parking offers a wide range of user-friendly parking facilities in all major Australian cities including Sydney, Brisbane, Melbourne, Perth, and Adelaide as well as New Zealand. With more than 600 car parks throughout Australia and New Zealand (ANZ) and an innovative range of parking products to choose from, they strive to continually provide the highest levels of customer service, ensuring great customer experiences at every location.

Ascender has been a trusted partner of Secure Parking for seven years. Throughout the years of partnership, Ascender helped transform their payroll management, moving them from a Software-as-a-Service model to a managed Comprehensive Payroll Services delivery model. Ascender also looked after their Human Capital Management (HCM) via Ascender HCM. With Ascender’s versatile offerings covering payroll and HCM, Secure Parking was able to grow into a people-focused organisation. At the same time, they deployed the services of workforce management expert Humanforce to maximise the workforce’s overall performance level.

The services and technologies each offered by Ascender and Humanforce benefited the organisation in all three areas of payroll, HCM, and workforce management. Having strong relationships with
both parties, Secure Parking matured dramatically over the years, paving the way for the development of effective new practices.

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