Ascender Learning and National Australia Bank (NAB) have partnered up to create the custom Risk Professionals Foundation (RPF), an online risk management program which supports key regulatory content while engaging and teaching employees about the importance of risk management. This online solution also provided real savings in training time and overall cost of upskilling new and existing employees in risk management. Winner of the ‘LearnX’ 2016 Platinum award for ‘Best eLearning model – Bespoke/ Custom’, this universal program is still creating more benefits every single day.
NAB saw a critical gap in their risk management program and wanted to uplift the standards across their professional group. By teaming up with Ascender Learning, they were able to pinpoint the issues they needed to address such as limited training opportunities for new employees, new regulatory requirements, inconsistent principles and tone, and a heavy reliance on ad-hoc face-to-face training.
An effective online course that engaged learners and taught risk management through realistic scenarios. These scenarios were brought to life using real NAB employees, during a custom photo shoot — these images were also integral to the strong visual design of the course.
Since the March 2015 rollout, feedback has been overwhelmingly positive, from the Group Chief Risk Officer down to frontline Risk Practitioners. And following the warm feedback, the program has been developed into job-aids used by the business.
But the real effectiveness is shown through the numbers:
Ascender helped NAB save time and money by creating the RPF program. Winner of the ‘LearnX’ 2016 Platinum award for ‘best eLearning model – Bespoke/ Custom’, the universal program is still creating more benefits every single day. And because of that, Ascender enjoys a great relationship with NAB.