Case Study – MB Century
An International Benchmark for Performance and Competency Management
At a Glance
Application: Performance Management, Strategy Alignment, Position Description, Competency Manager, Learning Management
MB Century is an international award-winning organisation delivering continual innovation to the energy industry through a full range of geothermal and energy services across the extraction and power generation life cycle.
Head office is based in Taupo, New Zealand, with over 200 staff working on projects across the globe in locations including Chile, Indonesia and the Philippines.
From a human capital perspective, MB Century is positioned as a great company to work for due to industry-leading career development opportunities, competitive remuneration and fair non-discriminatory workplaces. A high-performance culture of personal ownership empowers all employees to understand and undertake an important role in the overall success of the company.
MB Century is a diverse organisation. Multiple paper-based systems were used to capture and report on performance management activities. Complex processes evolved to manage the growing requirements and competencies for employees with assorted skills and expertise across multiple worksites globally. Operational efficiency was identified as a key challenge, highlighting the business need to amalgamate multiple databases and processes into one central source of truth.
An ever-changing regulatory environment with regards to health and safety put additional pressure on the company to ensure compliance of all employees with the prescribed standard of training and relevant competencies required by law to perform their jobs.
Achieving operational efficiency in performance and learning management to the benefit of the business, and to comply with regulations, fast became a real challenge for MB Century.
MB Century Chief Executive Marcel Manders explains:
“Reporting capabilities were pretty much non-existent… The process was cumbersome. We were spending more time trying to get information out of our system than we were trying to get information in.”
MB Century has implemented Ascender’s integrated Performance and Learning Management solution, utilising Position Description handler and Competency Management modules.
“We did an international search and Ascender came in by far as being the best system that met our requirements.” – Chief Executive, Marcel Manders.