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Technical Consultant

Permanent Consulting

The Role

We are a leading Payroll and HCM solutions provider across APAC and due to business growth, we have a permanent, full-time opportunity for a Technical Consultant to join our Ascender Public and Enterprise Services business unit.

Roles can be located across Australia and New Zealand

As Technical Consultant you will provide a diverse mix of implementations, version upgrades and adhoc client projects. Provide technical consulting services to external clients; design, develop and test software customisations and enhancements. There are also opportunities for you to participate in or lead system integrations projects. 

Note:  To be considered, you will need to have the relevant work rights; we are unable to sponsor work visas.    

 Key Responsibilities:

  • Lead or contribute to Ascender Pay projects to deliver system outcomes to clients, using Professional Services project and consulting methodologies.
  • Conduct requirements gathering, making recommendations to contribute to successful client outcomes.
  • Undertake solution design to address client requirements and translate client requirements into detailed technical specifications.
  • Develop customisations and enhancements of the Ascender Pay product based on approved technical specification.
  • Ensure integrity of data and adequate system performance for developed solution; plan and conduct unit testing.
  • Provide support and technical assistance to clients including problem analysis, troubleshooting, and testing of the Ascender Pay Platform.
  • Provide quality documentation and reporting in relation to all assignments.
  • Actively manage service delivery and internal and external stakeholder communication, identifying and escalating risks to manager where appropriate.
  • Build good client relationships; be accessible and communicate regularly.
  • Develop in-depth knowledge of the Ascender Pay Product and deliver technical training as needed.

Skills & Experience Required:  

  • Oracle PL/SQL Development/Design experience required, with:
    • Oracle Forms and Reports
    • Oracle BI Publisher experience an advantage but not required.
    • Web development experience (Javascript, HTML, CSS, XML, Rest API) an advantage but not required.
    • Linux scripting experience desirable.
    • System integration experience an advantage.
  • Software design and implementation, including document writing experience.
  • Analytical, creative, and critical thinking with the ability to make decisions quickly.
  • High level of written and verbal English with experience consulting to external clients.
  • Ability to travel to and work at client sites, both local and nationally, restrictions permitting.
  • Organised and thrives under pressure.
  • Deliver to project deadlines.
  • Payroll or related HR systems an advantage; experience with Ascender Pay desirable but training will be provided.

What We Offer

  • Flexible work options
  • Culture that supports improvement and change
  • Advanced knowledge and expertise in the sector globally

About Us

Ascender is a leader in providing payroll and HR software solutions in the Asia Pacific region. For over 30 years, we have focused on the prosperity of our clients: growing their businesses, enriching their lives, and shaping their future.  We help our clients put their people first to unlock the full potential of their workforce.

On 1 March 2021, Ascender was acquired by Ceridian, a global leader in human capital management technology that provides human resources, payroll, benefits, workforce management, and talent management functionality. With the acquisition of Ascender, Ceridian now serves a combined 1,500 customers and 2.5 million employees across 30 countries in the APJ region.

The acquisition is an exciting milestone in Ceridian and Ascender's journey to scale and accelerate global growth.

If this opportunity sounds like you, please submit your application by clicking the apply button!

LocationAustralia or New Zealand
Applications closeFebruary 28, 2022
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