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Team Leader

Permanent Payroll

Position Responsibilities:

  • Responsible in assuring compliance of the client's payroll processing with their policies and requirements.
  • Work closely with team members in meeting all SLA defined on Payroll Accuracy & Timeliness.
  • Statutory requirement: prior knowledge of Asia and ANZ are mandatory.
  • Strong analytical and problem solving skills in supporting the team for effective payroll delivery.
  • Assuring the payroll compliance checklist throughout the process and confirmed all necessary controls are followed.
  • Support the team in responding to queries from the employees of Ascender clients in payroll, leave, T&A and basic HR policy.
  • Trains the team in functionally skill on how to use and navigate Ascender System and Web Self Service.
  • Provide superior customer service to client super users and person in charge.
  • Serve as a Subject Matters Expert (SME) for team members if there are any escalation/challenges in regards of payroll processes.
  • Excellent supervisory skill and able to manage and support the team whenever needed.
  • Have a versatile attitude and the ability to work effectively, independently and successfully with minimal supervision while maintaining a high level of enthusiasm for growth of the role.
  • To be proficient in Writing and Speaking in English.
  • Numerically inclined with strong sense of commitment and urgency to meet reporting deadline

Qualifications and Experience Required

  • Minimum Diploma in Human Resource management, IT or equivalent
  • Excellent knowledge in Payroll, Leave Management, Accounting, HRIS and Statutory Benefits for minimum 2 countries (APAC countries)
  • Excellent Knowledge in Australia and New Zealand statutory and legislation is Compulsory
  • Proficient in MS Office specifically Excel
  • Excellent Knowledge know how to process, reconcile & validate payroll data
  • Ensure compliance in line with Data Privacy, Protection guidelines and other relevant legislation to avoid activity that will put Ascender at Risk
  • Numerically inclined with strong sense of commitment and urgency to meet reporting deadline
  • Effective people skill working with service oriented team in a shared service environment.
  • Overcome team's roadblocks, aid the team in resolving issues and able to plan and delegate task aligning with deadline
  • Communicate well and collaborate with internal/external parties

Skills & Experience:

  • Excellent Client Centric
  • Strong Interpersonal, Leadership and Team management Skills
  • Excellent in written and oral communication skills
  • Sound logical thinking and problem solving ability
  • Prioritize urgency and timely delivery
  • Excellent numerical and analytical skills
  • Excellent in documentation and organization skills
  • Supervisory level working experience in payroll processing

Values Required:

  • People First – We understand people are not simply an input into our business, they are our business. We collaborate to build strong morale and positive spirit in our teams. We celebrate diversity and uniqueness while providing a rewarding and engaging working environment for all.
  • Client Focused – Great relationships are the source of our success. We aspire to provide the highest levels of customer service by listening to and empathising with our clients, by providing superior solution quality, and by caring deeply about helping them succeed.
  • Integrity – We trust each other to do our jobs and to always act with integrity no matter the cost. We are open, honest, tell it like it is and always strive to do the right thing.

As we form this new team, you might know someone who is qualified for these roles:

Senior Payroll Analyst: Analysts:


About Ascender

Ascender is the leading payroll and HR software and solutions provider in the Asia Pacific ("APAC") region servicing more than 1.3 million employees of our customers across 1400 global brands. Headquartered in Australia, we provide both SaaS and fully managed outsourced service offerings via market leading, fully-owned IP and through our 850 staff with delivery centres throughout Australia and Asia. Our purpose is to help our clients put their people first and unlock the full potential of their workforce.

Ascender acquired PeopleStreme HCM in October 2018. PeopleStreme HCM software is a complete suite of modular Human Resource Information Systems, which provides 22 solutions across areas such as recruitment, talent management, learning and development, workforce planning and analytics, to deliver better HCM outcomes for businesses and HR teams. The complete HR suite has been specifically developed by the PeopleStreme team to help businesses unlock their full potential through hiring, managing and growing their workforce. PeopleStreme has been operating for 16 years and now has around 250 HCM customers primarily in Australia.

LocationPetaling Jaya, Selangor, Malaysia
Applications closeApril 19, 2021
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